Shipping and Handling charge is: $4.95 Flat Rate regardless of quantity!
We will ship items within 24-48 hours, but we cannot guarantee delivery times from the Postal Service or any other shipping companies.
We will only ship to a USA Address (50 States). Currently, we will not ship to any AE, APO , FPO, AP or US Territory addresses. Sorry.
Packages will only be sent to the Billing Address of the credit card. No Exceptions.
If your payment is via Paypal, we will only ship to your confirmed address in your paypal payment. No Exceptions.
Our preferred method of shipping is USPS or UPS Ground. We will determine the method of shipping depending on weight of the item. Delivery within usually take 3-5 business days.
FREE Tracking for items shipped within the US. Tracking number will be emailed to you once the package has been delivered.
Overnight shipping is NOT available at this time.
Return and Exchange Policy
Original receipt or at the minimum, an order number is required for all returns, exchanges and warranty.
Any defective inkjet cartridges can be exchanged within 180 days of purchase.
All Inkjet cartridges can be refunded within 30 days of purchase only.
A 15% restocking fee will be charged on cartridges that are not defective or simply if the customer does not want the cartridges.
Refund will not be given to any orders placed after 30 days, but may be given a exchange within 6 months of purchase if the inkjet cartridge is found to be defective.
Customer is responsible for shipping charges and risk of loss on all returning shipments.
Replacement cartridges will not be shipped and refunds/credits will not be given until the products being returned are received
It is our policy that all returned cartridges must be at least seventy-five (75%) percent or more filled. That should give everyone a fair chance to test of the quality of the product.
Please be aware that it may take your credit card bank 5-7 business days to apply your credit back to your account.
All S&H are not refundable and for returns, customer is responsible for return shipping charge
Upon receipt of the return, we will inspect the package to see if it complies with the policies defined herein before issuing a replacement or return