Shipping Policy
- Shipping and Handling charge is: $4.95 Flat Rate regardless of quantity!
- We will ship items within 24-48 hours,
but we cannot guarantee delivery times from the Postal Service or any other
shipping companies.
- We will only ship to a USA Address (50 States). Currently, we will not ship to any AE,
APO , FPO, AP or US Territory addresses. Sorry.
- Packages will only be sent to the Billing Address of the credit card. No Exceptions.
- If your payment is via Paypal, we will only ship to your confirmed address in your paypal payment. No Exceptions.
- Our preferred method of shipping is USPS or UPS Ground. We will determine the method of shipping depending on weight of the item. Delivery within the usually take 3-5 business days.
- FREE Tracking for items shipped within the US. Tracking number will be emailed to you once the package has been delivered.
- Overnight shipping is NOT available at this time.
Return and Exchange Policy
- Original receipt or a copy of the receipt is required for all returns, exchanges and warranty.
- Any defective inkjet cartridges can be exchanged within
1 year of purchase.
- All Inkjet cartridges can be refunded within 30 days of purchase only.
- A 15% restocking fee will be charged on cartridges that are not defective or simply if the customer does not want the cartridges.
- Refund will not be given to any orders placed after 30 days, but may be given a exchange within 6 months of purchase if the inkjet cartridge is found to be defective.
- Customer is responsible for shipping charges and risk of loss on all returning shipments.
- Replacement cartridges will not be shipped and refunds/credits will not be given until the products being returned are received by 77, Inc.
- It is our policy that all returned cartridges must be at least seventy-five (75%) percent or more filled. That should give everyone a fair chance to test of the quality of the product.
- Please be aware that it may take your credit card bank up to 30 days to apply your credit back to your account.
- All S&H are not refundable and for returns, customer is responsible for return shipping charge
- Upon receipt of the return, we will inspect the package to see if it complies with the policies defined herein before issuing a replacement or return
TERMS OF LIMITED WARRANTY
In addition to our One Year RISK FREE Guarantee, we at 77ink.com also warrant
to the original customer purchasing such products directly from 77ink.com that
all such products sold will be free from defects in materials and workmanship
affecting form, fit and function. We have to limit any claim under this warranty
to the customer who purchased such product and only while such customer owns
such product. Any claim with respect to such products where the purchaser seeks
a refund of the purchase price must be made 30 days from the original date of
shipment by 77ink.com The purchaser can make claims to receive replacement
product for a period of 365 days from the original date of shipment by 77ink.com
.
The Limited Warranty covers only defects arising under normal use and does
not include malfunctions or failures resulting from misuse, abuse, neglect,
alteration, problems with electrical power, usage not in accordance with product
instructions, acts of nature or improper installation or repairs made by anyone
other than 77ink.com.The Limited Warranty only extends to refunds or
replacements of 77ink.com products and does not cover any damage to your
printer, computer systems or other devices arising from your use of our
products.
By using this Site, you agree
to be bound by, and to comply with, these Terms and Conditions unless you offer
different terms that are accepted in writing by Company. You also agree to
comply with any guidelines or rules posted on the Site regarding any Product or
Service. All such guidelines and rules posted are hereby incorporated by
reference into these Terms and Conditions. If you are dissatisfied with the
Site, its content or Terms or Conditions or other legal notices, you agree that
your sole and exclusive remedy is to discontinue using this Site.
Please email info@77ink.com for any questions or problems with your order. Be sure to include your name and date of purchase in the email.
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